SoftSync

Salesforce is enterprise software.
You're not an enterprise.

Salesforce is the best CRM in the world for a company with two hundred salespeople. We're not being sarcastic. If that's you, close this page and go buy it. You have five people. Here's what that difference actually costs you.

Get accessWhen you should stay

You can't change
anything yourself.

This is the whole thing, really. Everything else on this page follows from it. Say you want to track when each customer's contract renews. In a normal tool that's a new column. In Salesforce it's a project.

16steps there
2actions here

Can we track when each customer's contract renews?

There10 steps

  1. Log it with your partner
  2. Scoping call
  3. Estimate
  4. Approve the estimate
  5. Build it in a sandbox
  6. User testing
  7. Change request
  8. Wait for a deploy window
  9. Fix the report it broke
  10. Invoice

Three weeks · six hours billed

Here1 step

You ask for it. It's there, and it's already filled in from your existing records.

Can the new hire see the pipeline but not the commission field?

There6 steps

  1. Profile or permission set?
  2. Clone the profile
  3. Field-level security
  4. Page layout assignment
  5. Test as that user
  6. Deploy

Four days

Here1 step

Set their role. The field is hidden.

None of this is a criticism of Salesforce as software. It's what a change costs when the system is powerful enough that it has to be protected from you. At two hundred people, with an admin whose job this is, that protection is worth it. At five people it means the answer to every small idea is we'll have to ask the consultant, and most small ideas quietly die there.

Who to call, and
what was agreed.

Ask anyone who's used Salesforce daily and you will not get an enthusiastic answer. It's dense, it's cluttered, and the screen is built to show a sales operation, with territories, forecast categories and approval chains, to somebody whose job is running one.

Your team wants to see who they need to call and what was agreed last time. That's in there, surrounded by everything else. And big enterprise software loads like big enterprise software: opening a record, moving between screens, running a search, seconds each, every time, all day. You'll stop noticing. Your team won't stop feeling it.

This is ours, and there's an unedited recording of the speed at softsync.ai/fastest.

Everything about a customer on one page in SoftSync

A CRM your team avoids
doesn't get updated.

  • A CRM that doesn't get updated is wrong. And a CRM that's wrong is worse than the spreadsheet you kept before.
  • Because now you're paying for it, and you still don't trust it.
  • Both products have a free entry point. Open a record in each and go and compare.

Yes, it's agentic now.
It costs $125 a seat on top.

Agentforce is a serious product. But on Salesforce's own pricing page, Agentforce for Sales starts at $125 per user per month, listed under add-ons, on top of the licence you already pay for. Five people is $7,500 a year for the AI alone, before the CRM under it. So why pay extra when you already pay for ChatGPT or Claude? Connect the assistant you have and it runs SoftSync directly, on every plan including the free one.

  • records
  • messages
  • notes
  • email
  • tables
  • groups_and_views

Connect it and checkhttps://api.softsync.ai/mcp/softsync

Salesforce solves the permissions problem with a model you configure, over weeks, with help. We solve it in writing: six manuals your assistant reads before it can touch anything, printed here so you can read them before you trust it.

Five people,
one year.

We're comparing Pro Suite, not the $550 top of the range, and licence only, because the licence is usually the smallest part of year one and pretending otherwise would be exactly the trick this page is complaining about.

Salesforce Pro Suite

5 users · 12 months

  • Per user, per monthBilled annually.$100
  • Five users, twelve months$6,000
  • AIPer user per month, on top. Agentforce for Sales, listed under add-ons.from $125
  • Setup and admin timeA partner, a contractor, or somebody's evenings.not published
Year one, licence only$6,000

Their ladder above Pro Suite: Core is $195 a user, Advanced $395, Max $550. Their pricing page also lists Web Services API as an additional $25 a user a month on the lower editions.

SoftSync Pro

5 seats · 12 months

  • Per seat, per monthAnnual billing. $39 if you pay monthly.$29
  • Five seats, twelve months$1,740
  • AIAutopilot, the MCP server and 10,000 credits a month are in the plan.included
  • SetupYou import a spreadsheet.$0
Year one$1,740

No contract, cancel any time. Our next rung is $59, and it buys more room rather than more features.

Salesforce figures from salesforce.com/editions-pricing/sales-cloud, read 10 September 2026, at prices billed annually. Setup is shown as unpublished because it is, on their page and on everyone else's. Ours from softsync.ai/pricing. If a figure here is wrong, tell hello@softsync.ai and we will fix it and re-date it. salesforce.com/editions-pricing/sales-cloud · softsync.ai/pricing

When you should
stay on Salesforce.

Genuinely, and we'd rather say it now.

  • Your sales operation is a machine and somebody's job is running it. Territories, quotas, forecast hierarchies, an admin who understands them. We can't do that at any price and never will. Moving a working Salesforce org to us would be a bad trade. Stay.
  • You need audit trails for regulated work. Who changed which field in 2023. Ours are simpler, and simpler is not a compliment here.
  • Complex quoting and approvals. Discount matrices, price books, three approvers. Home ground for them.
  • Multi-entity or multi-currency consolidation. If you're growing by acquisition, we have no story at all.
  • You need to hire someone who already knows it. There are certified Salesforce admins in every city. Nobody has SoftSync on their CV.
  • You need the choice nobody can question. They're one of the largest software companies on earth. We're young.

Questions.

Can we actually move off Salesforce?
Accounts, contacts, opportunities, activities and notes come across from an export. Flows, Apex, page layouts, permission sets and validation rules don't, meaning the configuration. That's the bad news and the good news in one sentence: you lose the work, and you lose the mess.
We've built a lot of custom work in our org.
Then one question settles it: how much of it gets used every week? If the answer is a lot, and it runs the business, stay, and we mean it. If the answer is not sure, or it was built for a process we don't have anymore, that isn't value you're losing.
What about Starter Suite at $25?
Close enough to our $29 that price isn't the comparison. What matters is the next rung. Theirs is Pro Suite at $100, then Core at $195. Ours is $59.
We have an admin. Does she lose her job?
No, the job changes. Time spent on fields, layouts and deploys goes back to customers. And if your admin time today is really a partner retainer, that's the number to compare against our licence, not licence against licence.
You say it's slow and people hate the UI. Where's the proof?
Every price on this page is theirs, published, with the date we read it. The bit about speed and the interface is our opinion and the opinion of most people we've talked to who've used both, and you should weigh it as exactly that. Ours is free to start, so go and form your own.
What does Salesforce cost?
From their editions page, read 10 September 2026, billed annually: Free Suite $0, Starter Suite $25, Pro Suite $100, Core $195, Advanced $395 and Max $550 per user per month. Agentforce for Sales starts at $125 per user per month as an add-on.

If you need a platform,
keep the platform.

If you need territories, quotas and a forecast hierarchy, Salesforce is genuinely the answer and we're not going to talk you out of it. If what you need is your customers, your invoices and your follow-ups on one page, keeping themselves up to date, that's us. Free forever, no card, no consultant.

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